How do I leave a review?
After you confirm a booking is complete, a review card appears on your booking page. Pick 1–5 stars (tap, don't slide) and optionally add a comment. Hit Post review and you're done.
You can come back any time and update the review — the rating + comment fields will be pre-filled with what you posted before.
Why can't I leave a review yet?
Reviews are only available once a booking has been marked completed by the provider AND confirmed by you. If the work is still in progress, or the booking was cancelled / declined, the review card won't show.
Why does my rating matter so much for providers?
Provider rankings on Near-U are driven primarily by completed-job count and secondarily by average rating. A 5-star provider with 100 jobs ranks above a 5-star provider with 10 jobs — but a 3.8-star provider with 200 jobs ranks below a 4.7-star provider with 80 jobs.
Providers whose rating drops below 4.0 disappear from default search until they recover. That's why even a polite, honest critical review really helps the next customer.
Didn't find what you needed?
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Other help topics
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Account & sign-in
How to create an account, reset a password, and switch between client and provider.
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Payments & escrow
How money moves on Near-U — escrow, commission, refunds, payouts.
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Verification
What "verified pro" means — and how to become one.
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Bookings
Booking a pro, tracking the job, and confirming completion.
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Disputes
When something goes wrong — how Near-U mediates between you and the provider.